Here are the answers to some questions we get asked. Feel free to submit your own questions to us here.
Choose a category:
This happens when the site you are visiting is not on the trusted sites list. To add it do the following:
- In Internet Explorer Click on the Settings Icon (Gear shape)
- Choose Internet Options
- Select the Security Tab
- Click on Sites button
- Type in (or copy and paste) the full website URL (with http)
- Click Close to save the site
- Test – you should be able to access the site
Open the email containing the picture. It may be EMBEDDED in the body of the email, or sent as an ATTACHMENT to the email. We can only accept images in JPG format – not PDF, PNG or Word Documents.
EMBEDDED: Right-Click on the picture and choose Save Image As
When the explorer window comes up as to where to save the image, navigate to Drive C: (or if on network or cloud, Drive T:)
Choose the TerraPro Folder, then the Images Folder, then the People Folder.
Name the file after the person including .jpg at the end. For example, Joseph Sample.jpg
ATTACHMENT: The name of the file will be above the body of the email. Click on the download button and then follow the same instructions as above to save it in the C:\TerraPro\Images\People folder.
OBIT TEXT: Just highlight the obit using the mouse by dragging over the text and then press CTRL-C to copy it. When you get into TerraPro, on the obit screen, press CTRL-V to paste it.
Your Statement of Goods must comply with FTC guidelines and be approved by FTC inspectors.
You can change the default statement of goods anytime. This is usually done when you change your price list, but it can be done anytime.